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Campaigning for change

As well as providing advice to clients, an important service of Citizens Advice is the identification of the many incidents of injustice that come to our attention.

We:

  • Identify and record specific issues of injustice
  • Take up local issues with relevant agencies and companies
  • Keep in close contact with our MP - Chris Grayling
  • Network with other CAB bureaux to address wider issues
  • Work with Citizens Advice at a national level to influence MPs
  • Also work with Citizens Advice at a national level to influence agencies and businesses about unfair practices.

We take care to ensure these activities do not jeopardise client confidentiality.