Online advice from Citizens Advice

Citizens Advice (which used to be known as the National Association of Citizens Advice Bureaux) is our national body. It maintains a web site called AdviceGuide that provides you with information under the following headings:

• Your money
  • Benefits
  • Employment
  • Tax
  • Debt
• Your family
  • Family
  • Health
  • Housing
  • Education
• Your daily life
  • Communications
  • Consumer affairs
  • Travel
• Your rights
  • Discrimination
  • Civil rights
  • Immigration
  • Legal system

AdviceGuide is at: www.adviceguide.org.uk.

Other sources of online advice

You might find these sites useful:

• The Epsom & Ewell council web site is at: www.epsom-ewell.gov.uk.
• DirectGov provides access to a wide range of government information and services online. As well as providing information directly, it links through to sites providing local services and information. DirectGov is at: www.direct.gov.uk.
• Shelter provides useful housing advice to everyone, not just the homeless. Shelter is at: www.shelter.org.uk.
• Trading standards:
  • The consumer home page is at: www.tradingstandards.gov.uk/consumers/consumers.cfm
  • The business home page is at: www.tradingstandards.gov.uk/business/business.cfm

There are, of course many sources of advice available on the internet. However, you should take care. Not all sites are as authoritative or impartial as they might have you believe.