Epsom and Ewell Citizens Advice Bureau

 

Review of the Year 2010-11: Financial Summary and Aims for the Future

 

Financial Summary

 

 

The bureau’s unrestricted General Fund realised a deficit of £2,138 for the year, and we set aside an additional £1,749 from that fund to cover IT equipment costs, making a total reduction of £3,887. .

 

The bureau's General Fund now has a balance carried forward of £70,572 in addition to which there are funds of £9,000 which are designated for IT equipment replacement.  Net assets at 31st March 2011 total £127,218, of which £47,646 represents restricted funds.  The bureau did not have any borrowings from any providers or other sources at 31st March 2011.

 

As was stated in our Annual Review last year, while the bureau has remained on an even keel in 2010-11 thanks to its main funders together with kind donations from a variety of sources, this masks the true position which we will see in the next few years where we need to spend substantially more than we receive in order to maintain the level of service.

 

Optimistically the overspend will be about £10,000 a year but with the government continuing to promise hard times we will rely even more on the continuing generous support of Epsom and Ewell Borough Council.

 

We will need to address this projected overspend in the near future but with staff costs (salaries and social security costs) at over 75% and office costs (rent, rates, heat and light) at over 13% that will be a challenge without changing the service at the point of delivery. And if we are to succeed in our plans to expand our service to the community (below) the challenge becomes even greater.

 


Aims for the Future

 

Against this financial backdrop, our minimum aim is to maintain the same level of service to the community as at present. To do this, we need to generate sufficient funds and maintain sufficient staffing resource to

 

·        keep the same level of ‘drop-in’ hours, telephone hours and number of appointments offered in the main bureau as currently

 

·        continue to operate our current projects - Specialist Debt Advice (including Outreach), Mental Health Outreach and Court Desk (joint with Reigate and Banstead).

 

 In the present funding environment, this will be a considerable achievement.

 

 

However, we would like to develop our services still further and we have adopted an ambitious long term strategic target of a significant increase in the number of clients that we assist over a 3 to 4 year time horizon.

 

To achieve this we believe it is necessary to substantially increase our training/supervision specifically by recruiting a full-time Guidance Tutor/Casework Supervisor. This will enable us over a 3 to 4 year time horizon to take our adviser complement to around 60 (including trainees and gateway assessors), a 50% increase on the present level.

 

 

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Cover Page and Contents

 

Chairman’s report

Download the Review

Impact of the CAB in Epsom & Ewell in 2010-11

Our main activities

How we help our clients: our casework

Our main achievements in 2010-11

Download our full Annual Report

Our campaigning

Funders and Fundraising

Financials and aims for the future

Main Website